Testimonials Archive

We’ve received many glowing endorsements over the years from satisfied customers

The following represents just a selection of the kind testimonials that we’ve been grateful to receive

“Property Formula make the property survey process easy. From the initial conversation through to billing and report delivery, they are entirely professional. Most importantly, the final report is detailed and practical.”

- G Delany

“We were very happy with the recent house survey provided for us by Ollie Clack of Property Formula. They provided an efficient, professional and friendly service and our survey was booked in, carried out and the report was then emailed to us, within a very short time.

We were also pleased with how well they responded when we had to postpone our first booking at short notice last year, due to a hold up in our house move.

We would be happy to recommend them to others.”

- Mr and Mrs Murray

“Just a short note to say a massive thanks for all the manner and approach you took to the survey on my property.

Your appointment process was easy and professional as was the subsequent report and follow up. You made the purchase a lot easier and for that I am very grateful.”

- J Sanchez

“Property Formula carried out my homebuyer's survey on the agreed date and provided the full report within 24 hours. When they came to the house, I am selling to do a survey for my purchaser, Ollie and Reuben were polite, friendly and professional and arrived on time. I was particularly pleased that they had shoe covers to wear indoors!”

- K Pate

“Property Formula were great to work with. From enquiry, to completing the survey, to writing the report, everything was handled for us within a week and on time and to budget. Reuben, Ollie and Donna were all very helpful and efficient, and we are grateful for their assistance”

- Private Client

“We had a very smooth and professional experience with Property Formula. All communication was punctual, clear and they were able to arrange the building survey around our schedule. The report we received from the survey itself was very thorough and user friendly.

We greatly appreciated that Reuben was able to call us to run through some of the key points immediately after the survey. Overall, the service from Property Formula has been invaluable for buying our first home.”

- Private Client, Cowley

“Property Formula provided a very timely and friendly service indeed. I rang for a minor piece of surveying work and Mr Reuben Diffey was able to undertake the work within a few hours of my call. He was also able to price-match a quotation I had had from another surveyor which was greatly appreciated. I would be pleased to instruct the firm again.”

- North Oxford Client

“Very pleased with the professional and friendly service provided by Property Formula. I had a last minute deadline for the rebuild valuation of 16 properties and the team were reactive, efficient and returned a comprehensive report to me in no time. They were also extremely competitive as well as knowledgeable, highly experienced and informative. I wouldn’t hesitate in recommending them and I will certainly be seeking their services in the future. ”

- H Broadhurst

“I am just writing to thank you for the excellent service I received from Property Formula and with particular regard to yourself, who has been most helpful with some of the recent issues I have been facing with my property purchase.

The survey was informative and prompted my solicitor to be able to put forward appropriate questions to the vendors to ensure legal compliance with all aspects of the property and it’s recent refurbishment.

I had been recommended to use Property Formula and I was not disappointed. I could not fault any aspect of the service from the timely booking of the survey to its final delivery. I was particularly grateful to you Ollie, for the excellent advice you gave me some weeks later when a last minute issue occurred with my purchase. I felt treated with the utmost regard by yourself and your colleagues whenever I had reason to ring the office and questions were always answered promptly.

I would have absolutely no hesitation in recommending Property Formula to others and would definitely use you again in the future.”

- B Sidwell

“Using Property Formula at a stressful time of house-buying has been an absolute pleasure. From the first moment of commissioning our survey with PF things ran very smoothly. We were able to book in the survey at short notice, we received a comprehensive and readable survey quickly afterwards and were given lots of time to discuss the report with our surveyor, whom we found to be knowledgeable and tolerant of our lay questions. We were very happy with the service we received from both our surveyor and support staff. We will be using our report in years to come and wouldn't hesitate to use PF again. Thank you!”

- Mr and Mrs Kloss

“Reuben and Donna from Property Formula were a pleasure to deal with. Reuben prepared me a quote for the work within an hour of contact and provided an excellent and thorough report, keeping me in touch throughout the process. I would definitely use Property Formula again for any further survey work and would happily recommend them.”

- Littlemore Client

“We were advised that Property Formula was an excellent company to commission to do a house survey. The " excellent" was no over statement. We have been looked after with patience, old people who have not moved house for over thirty years. All of our queries have been answered very promptly and clearly, and sympathetically. The report that we have received is very clear and to lay people like ourselves seems totally complete. We would have no hesitation in recommending Property Formula to any potential clients.”

- Mr and Mrs Campbell

“We found the service excellent, really easy to book online and survey was done within a few days and report presented in quick succession.

Good reporting on questions raised as receiving the report. Excellent service, would recommend this company. Regarding competitiveness, could not say, as we did not get other quotes to compare with.”

- Didcot Client

“Reuben did two surveys for us when we were purchasing our house. Each time he was able to fit us in at quite short notice and both he and Donna were really helpful and supportive with regard to our tight time frames and the general stresses and strains of buying a house. The survey reports were with us within three working days of carrying out the survey. Reuben was very happy to talk about the findings of the survey on the phone and clarified some points in a meaningful and jargon-free way that really helped us to make decisions on how to go forward with our purchase. We felt we could have contacted him again for more details at any time if we'd needed to. We'd certainly use him again and would highly recommend him.”

- L Bull

“I required a pre-purchase survey for peace of mind and I consequently outlined my requirements to Reuben. He recommended a cost effective product to suit my needs. The survey was carried out promptly and a detailed report arrived within 48 hours of payment. The product/service is excellent value for money and the level of detail and personal recommendations contained within the report far exceeded my expectations. I highly recommend”

- C Dunster

“We had an excellent experience with Property Formula. They carried out a homebuyer survey for us and couldn't have been more professional. The survey was thorough, clear and very helpful. Everything was done on time and their customer service was excellent too. Based on our experience, I highly recommend them.”

- E Jones

“The service I received from Property Formula was first class. As a client I was kept fully up to date by telephone or e-mail, even whilst on holiday. The survey was done within days of my requesting it and the report sent to me at the earliest opportunity. As a person who has not moved house for 46 years I found the whole experience very easy. The price I considered competitive enough not to even shop around for other quotes. I would certainly recommend this firm to anyone.”

- J Cyphus

“The service both myself and John Lamb, for his separate purchase in Chipping Norton, received from Rueben Diffey was exceptional. Certainly, in my own case, regarding the acquisition of Eastville in Chipping Norton, the speed and efficiency with which my instruction was fulfilled, served to highlight the ineptitude of other Surveyors, used in the short chain which has been involved in the sale of my own property in Eynsham. By shear chance, Reuben was also employed by my Eynsham purchasers. It is indicative, neither my Purchasers or myself, have had any dispute or queries, relating to either Survey. I was also tremendously grateful that Reuben was prepared to take calls and explain more fully, any part of the Survey which need elaboration. I would wholeheartedly recommend Property Formula and in particular Reuben Diffey, to anyone who expects professional advice delivered with efficiency, integrity and clarity they will not be disappointed.”

- B Johnson

“I've used Property Formula for several transactions recently and can highly recommend them. I've worked with Reuben and Ollie and have found them both to be extremely helpful, quick to respond, extraordinarily thorough and thoughtful - while being very 'user-friendly' to boot. Their reports have all the professional depth you might need but remain easy to comprehend with clear, straightforward guidance. A repeat client for good reason. ”

- R Crow

“I was very satisfied with the service of a Property Survey from Property Formula. The survey was good value for money, quickly and efficiently executed with workable recommendations on defects that will, in due time, need attention. I am pleased to recommend this company to others.”

- T Houghton

“Property Formula have performed two Homebuyer surveys on my behalf and in both cases I was impressed by their professionalism and efficiency, all at a competitive price. Before taking on a formal instruction, they were careful to talk through my requirements and were upfront on costs, and once instructed quickly got on with the task without requiring any further input. At all stages, any enquiry was dealt with in a responsive, friendly and helpful manner, and I will happily work with them again in future.”

- D Turner

“I would highly recommend property formula for building and homebuyer surveys.
They are very competitively priced and conduct their surveys in a timely and efficient manner.
Furthermore, their reports are thorough and high quality and their customer care superb.”

- North Oxford Client

“We were delighted with the Building Survey Report that Property Formula carried out on the house we were buying. The survey was arranged very efficiently, at a time to suit both parties. On the day of the survey, the timings were punctual and the inspection was incredibly thorough.

We then received the written report within the promised timeframe. It was very detailed, and each aspect clearly explained. The accompanying photos were also very helpful. We also felt it was good value for money.

We have used the report so many times - to understand the house and to prioritise what work needs to be carried out first. We cannot recommend Property Formula highly enough!”

- J Huie

“Thank You for providing an excellent and detailed survey report for our property in Long Hanbourough. I was very pleased with the service provided.”

- A Ross

“Very professional, thorough and helpful. Reuben's advice and recommendations were very useful - much appreciated. Thank you!”

- A Wilkes

“Thank you for all your help in setting up my valuation.
Your communication has been excellent.
Everything about the service has been first class.
From first contact to the valuation itself.
Getting a valuation is the first step.
So when it's done so professionally it's a great start to what can be a stressful time.
I took a number of quotes which of yours was very competitive.
But for me it was the fact that you got back to me within a day every time made up
my mind to use your service.
It seems I made the right choice.
Your valuer(Reuben) was very helpful and went about his job quickly and efficiently.
I'm so very pleased.
Thank you once again.”

- K Reaney

“My experience with property formula has been fantastic. From the first phone call with Reuben's infectious laugh to Ollie and his friendly attitude while doing the survey. All was done very quick and effortlessly. Thank you.”

- N Rowan

“Property Formula recently undertook a valuation of our property for the purposes of redeeming an equity loan. They came with high praise from others in the Oxfordshire area and both Reuben and Ollie could not have been more helpful in providing a swift, friendly and competitive service. Not only are they professional and knowledgeable, but they were very quick in supplying us with our valuation report, which has kept our house sale ahead of schedule. I couldn't recommend them highly enough if you're looking for any property services or advice.”

- M Gray

“Thank you for returning the report so promptly, much appreciated”

- H Robins

“Property Formula came recommended to us by our estate agent, and in fact had done the Homebuyer Report on the property we were selling. After ringing around a good number of surveyors, it became clear that not only could Property Formula complete and return the Homebuyer Report to me quicker than any of their contemporaries, but they were also very competitively priced. Considering the whole house-buying procedure is a fairly time-sensitive and costly affair, the savings in both time and money were very much appreciated. The whole process was very painless and I was kept informed every step of the way via email, which I was thankful for, and the final Report was thorough and easy to understand.

I wouldn’t hesitate in recommending Property Formula for anyone wishing to instruct a Homebuyer Report.”

- A Meier

“We have used Reuben at Property Formula a few times over the course of the last two years. Twice for Property Valuations, a Property Condition Report and a follow up visit to advise on a building issue. On all occasions, appointments have been arranged promptly. The valuations and reports have been received very quickly after the visits. All at a fair competitive price.

The follow-on visit to look into an issue we have on our new property was fantastic and will be invaluable to getting the issue solved.

Property Formula offer a very friendly, prompt, competitive service. Highly recommended.”

- G Tustain

“I am pleased to provide a testimonial regarding my experiences in dealing with Property Formula.

Firstly, I was able to contact you easily in order to arrange for Reuben Diffey to carry out a survey. He explained the different levels of surveys that I could request and did not try to sell one that would be more than I needed. I was quoted a very good rate which I accepted.

I was able to book a survey so it took place within a good timescale and, once fee was paid, I received report immediately. In addition, Reuben had already been in contacted to briefly alert me to problems found. This enabled me to put purchase on hold for time-being and to advise my solicitor etc.

The Property Formula report enabled me to negotiate with vendor re purchase price and the landlord regarding works required to rectify relevant problems. Again, Reuben commented on their later report and I used these when I meet Site Manager recently. I am therefore able to be confident that appropriate remedial works will take place in near future. Also, that I can now proceed to exchanging contracts in near future and look forward to moving into my new home with majority of these works completed

I would have no hesitation in using their services again nor in recommending Property Formula services.”

- R Hamilton

“Excellent efficient service; Mr Diffey was very helpful, explained everything very carefully and helped us making difficult decisions. The charges were reasonable and competitive.”

- J Gross

“Support staff: Right from the onset the service received was very prompt, efficient and polite, which was great when there is so much going on when selling and buying a house, especially when the transactions located in different town/City as was,in our case.
The Survey: We were lucky to have been at the house measuring up when the survey was carried out, soon after which, a verbal update we have received in a very informal way that was much appreciated by myself and my husband.
The Survey Report: this was much more detailed and seemed quite thorough, especially given the limitations faced regarding access to loft etc. We were, however, quite shocked to read how much work we needed to do. It was good to receive advice and warnings to get quotes for the defects outlined. However, we felt that the initial verbal updates could have been a bit more negative and warned us about defects from the outset to avoid any shocks after. Still, we feel we received a good service and value the experience.

We would certainly recommend your company to our friends and relatives should the arise!”

- Mr and Mrs Rodger

“Within a few days of contacting Reuben to ask him to conduct a property survey, the survey was completed, and I had a comprehensive report about the property in hand. Reuben had done a thorough job inspecting the property, and the report he wrote was very easy to understand. I appreciate the responsiveness and the professionalism of both Reuben and the office manager, Donna.”

- Private Client

“I would definitely recommend your services as the service has been great, really quick and easy. Property Formula were recommended to us by our Solicitor and we instructed them to complete a Home Buyers Survey on our behalf.

From first contacting them the response has been quick and efficient making what can be a challenging process simple - it was one less thing to worry about. They booked in our survey within a week. Further to this there were a few items on the survey we had some questions about. Rueben was fantastic being quick to answer these and take the time to talk me through them within hours of me asking.

I would highly recommend and add they are very competitively priced compared to the other companies I contacted.

- L Grace

“It is rare these days that one finds a company like Property Formula that gives a really personal service and pays such attention to detail. From my first contact to request a survey for a property in Oxfordshire I was given helpful advice about which survey I should have (not the most expensive!) that was relevant to the age and position of the property. The surveyor was approachable and gave very clear explanations to all my queries. Once the survey had been completed, I received a very detailed and very well-presented survey report which was clearly written and easy to understand. In the stressful time of looking for a new home, Property Formula were friendly, efficient and reassuringly helpful. They came highly recommended by a friend and I can heartily endorse that recommendation.”

- S Gamblin

“My experience with consulting Property Formula and obtaining a building survey has been one of efficiency and timeliness. The survey was completed very swiftly and I was very pleased with the format, it was easy to understand, well presented and the information contained within was very helpful and detailed. I would have no hesitation in recommending Property Formula. ”

- J Pringle

“Property Formula, was one of three surveyors recommended in the Oxfordshire area where I intended to buy.

This company was chosen due to their competitive rate, clear and detailed explanation of what surveys were available. Once chosen, booking was fast and efficient with good communication throughout. Clear payment instructions and the report was received within 48 hrs (PDF). In all, a professional and stress-free experience. ”

- T Markham

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